So, I started an adventure in flying. My boy picked Me up and drove Me to MARTA; seeing Me off to the last possible moment. A train was there and I was whisked away in minutes. Spent the hour ride tweeting, talking, and generally abusing My blackberry. Seemed like My trip was off to a perfect beginning. My boy and I had a minute or two before I needed to be at the train; so we managed to sneak in a few extra minutes and have a late lunch so that I wouldn’t have to eat airport food!
Then, I (the Domme) hit the airport. OMG!
The old MARTA check-in for Delta was converted to a self-serve, no baggage check kiosk corral. For some reason I skipped over that and went directly to the main area for delta.
I input my credit card – as required, only to find out that checking ONE bag cost $. Absurd. I remember the “old days” when people checked bags bigger than people. Even I was embarrassed when My Dad carried on a bag big enough for him- 6’2” 200 all muscle. Since that time, airlines had done nothing but constrain your ability to bring ANYTHING with you. Thankfully there is a Target (hate the “W”) on virtually every corner. Of course, I am visiting a place with NO corners!
At the kiosk, I found out that My flight was both delayed and overbooked; and that there were no other flights to this city on this day on Delta. After standing in the wrong line for a few minutes I was “directed” to another line . . . whatever happened to signage and information? After standing in THAT line, I was told there was another BANK of open lines that I could stand in. I ask you; why wasn’t I directed there the first time???? When I asked the Delta rep about the flight; like the kiosk told me to . . . she mumbled something about having to talk with someone at the gate about anything to do with the flight.
Gave my Delta stuff and ID to the security guard . . . only to be told that she ONLY needed the boarding pass. Whatever, I gave her all the shit Delta gave me . . . she can figure the rest out. Then got in line to go through a detector. ONLY to have the man in front of me say (without turning around), “if you are be hand me you are going to have a long wait . . . this line is closed”. Again, signage??? There was NO way for me to know this and his tone was BEYOND RUDE.
PAY ATTENTION HERE: On the train to the terminal a woman stood in front of me and put her arm out to hold herself up while we were moving . . . it was close, but acceptable for the situation. When we got to the terminal she asked if it was mine . . . saying yes, she moved her arm AND apologized for putting her arm in front of me. The big “issue” here is that she was a fellow passenger, had done NOTHING wrong, and yet had the courtesy to pay attention and apologize for something in case I felt any slight. Was so nice, and ultimately, the reason for being nice to others. It is the right thing to do.
When I got to the gate (as far from the train as possible) . . . NOTHING. Fight not on the board and NO human. So, I trekked back to the helpdesk. The first woman was helpful, if insistent that she needed my boarding pass: what did she think I was LOOKING for? Got inline to talk with a (god forbid) a person; no phone for me. Was told what I already knew; flight was delayed. DUH, I told her that. Asked why; so that I could gauge the probability of the new time being accurate. After eye rolling; she called and found out it was weather on the other end (quite near where I am going, btw). Of course, the new time is really a GUESS as the flight hadn’t taken off . . . when I suggested that Delta might have emailed passengers about the problems; she handed me a card with the phone number of customer service and said that they were the appropriate ones to discuss that with. I “explained” NO and that in fact SHE was Delta’s representative that I was choosing to tell, that it was HER responsibility to pass it along. She was simply dumbfounded. And people wonder why America is losing its place in the world; we don’t care.
Hope my boy has a better experience traveling than I did!
“Flying” used to be fun. Will have to seriously look into the train after this.
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